We have tried
to answer the questions that are most asked by our members, payors and
providers. We offer multiple programs and services and since there is
no one answer that would cover all of the options we offer, we have broken
down these FAQ's to fit each of the following categories. Some of the
questions will be repeated because the answer will be different depending
upon which product or service you are using or on which you want more
Got a question? Ask us, we can help!
We have tried to answer each question clearly. If you have a question not covered
here or an answer we give to one of these questions is not clear, please use
the Ask Us link and we will respond as soon
as possible. Your question may also be added to this list to help others.
Please include one or all of the following when you send your question so that
we can respond to you in the appropriate manner. Thank you!
Don't forget to include:
- Your Name.
- The e-Mail address to which you
would like the response to go if different from the originating e-Mail address.
We will automatically respond to the originating e-Mail address unless you
include another "preferred" address.
- Your Phone Number if you would like someone to call you.
- Your mailing address if you are requesting a Provider Directory to be mailed to you.